Frequently asked questions

Who am I?

With the experience of fifteen years of learning and perfecting image retouching techniques, and a specialization in architectural photography, I ran a blog for several years, which enabled me to share my passion for images. It's in the same spirit that I run my business. Read about my photographic career

Who I teach

My courses are aimed at all those with a passion for images. Whether you're a beginner or an amateur looking to acquire new skills, I'll adapt my lessons to your level and needs.

How Photoshop online courses work
  • Photoshop courses are one-to-one.
  • They are delivered remotely and live, by videoconference, using the Zoom application (free), which enables communication via the Internet.
  • Thanks to the screen-sharing function, the course is very easy to carry out.
  • In order to optimize the duration of the course, I will propose, if necessary, to contact you a day or two before the reserved date, so that we can connect with Zoom and check that it is working properly.
  • For your information, a video, recorded live during the course, will be sent to you after the course, via WeTransfer.
How the workshops work
  • Photo / Photoshop workshops are group courses.
  • Face-to-face workshops in France are open to a maximum of 8 participants, and are confirmed with a minimum of 4 participants. A detailed description can be consulted directly on the offer page. Workshops are organized on an ad hoc basis. A booking calendar is available on the offer page. These workshops are generally held at weekends.
  • Workshops are occasionally organized by videoconference (see online workshops).
How the photo courses work
  • Photo courses are available in Paris (intra-muros) and Charleville-Mézières (08 Ardennes), outdoors only.
  • The meeting place is fixed in advance, and communicated at least 48 hours before the course date.
  • You'll find a detailed description of each photo course.
I would like to book a course, but can't find the date and/or time that suits me.
  • You will find a booking calendar with available dates and times for the courses concerned (these times are based on the Paris - France time zone). Some courses (Photoshop à la carte, for example) do not have a booking calendar. In this case, we will need to define a date together.
  • If you can't find a date and/or time that suits you, you can contact me to find a slot according to our respective availabilities.
  • If you are in a different time zone, you can contact me to find the best time slots for you.
  • Dates and times of workshops (face-to-face workshops) are subject to change.
Time zone

The times shown on the course booking calendar are based on the Paris - France time zone.

If you're in a different time zone, and the proposed timetable doesn't suit you, you can still book the course, and we'll then arrange the most suitable time according to our respective availabilities.

How to book a course

The booking process is as simple as a few clicks on the site. When you are on a course page, such as the technical photo courseHere you can see a booking calendar, like the one shown in the illustration below. Visit dates marked in green represent available course dates (figure 1).Click on the date of your choiceto show course start time (figure 2). Click on this scheduleyou can see course price for one person (figure 3). If you wish to bring more than one person, simply add the desired number of people, using the up/down arrows in the "people" window or by entering the number directly on your keyboard; the total price will be modified accordingly (figure 4). As the number of course participants is deliberately limited, you will not be able to book once the maximum number has been reached. Figure 5 gives a visual indication of the booking status: green = available or partially booked (the number of available places remaining is indicated by clicking on the schedule); pink = course fully booked. Once you've booked, you'll be taken to the shopping basket, where you can pay for your order (figure 6).

I can't finalize my order

The most frequent cases that prevent an order from being finalized :

  • A mandatory field (symbolized by a red asterisk) has not been filled in.
  • The acceptance of terms and conditions box (at the bottom of the payment form, to the left of the "order" or "pay with PayPal" button, depending on the payment method chosen) has not been ticked.
  • Most frequent case: for courses with a booking calendar, the schedule proposed after clicking on the green button (the date) has not been clicked (in this case, the BOOK button is not active).
Online payment and secure browsing on this site

This site uses an SSL certificate (identifiable in the address bar of your web browser by the presence of a padlock and the https protocol). Data exchanges are therefore secure. Paypal transactions are made directly on their site and are also secure.

Available payment methods

There are several payment methods available on this site.
Simply check the option you wish to use when placing your order.

Credit card :

PayPal :

Bank transfer :

If I don't want to pay for my order online, is there any other way to pay?

Yes, we do. If you do not wish to pay online, you have another choice:
make a bank transfer (my bank details will be displayed once you have validated this option when ordering). The course will only be definitively confirmed once payment has been received and cashed. Please allow sufficient time for your payment to be received.

Prices inclusive of tax and exclusive of tax

Prices for orders placed in France and the European Union are calculated in Euros, including VAT.

Prices for orders placed outside Europe are calculated in Euros excluding VAT.

How to use a promotional code

When a promo code is available on the site, you need to apply it in your basket, when you place your order, in order to benefit from the discount. To do this, simply copy the code (or copy/paste it) into the "Promo code" box on the left-hand side of the shopping cart window, under the course description. Finally, click on the "Apply promo code" box to display the new discounted amount. When a promo code is available, it is displayed on the site and in the course description.

How can I leave a review of a course?

The possibility of leaving a review on the site following a course implies that you have created an account at the time of your order. This option is available during the ordering process, and is only optional. The account allows you to view your orders, and simplifies the process when you place a new order. If you haven't created an account, but would still like to leave a review, you can do so on our Facebook page. You can already read several reviews there.

How can I order a photo print

NOT CURRENTLY AVAILABLE

You can order photo prints directly on the site, on the page photo prints page.
Only paper prints and mountings on dibond can be ordered online. For other media (frames, or prints on Plexiglas, for example), the possibilities are varied, so please contact me to define your choice together.

Before ordering your print, you can browse the selection of images available on this same page, and locate the reference of the one you wish to order (for example: 1,2,3, etc. or A1,B2,C3, etc.). You can see some examples in the screenshots below:

Then click on the black thumbnail photo print or photo print on dibond, which you'll find at the top of the page.

This takes you to the purchase page, where you can choose the format (there are 3 available: 30x45cm; 40x60cm; 60x90cm), select the quantity, and press the "Add to cart" button.

 

Once you have added your order to the basket, you will be taken to the basket page, which summarizes your order:

At this point, simply press the "Confirm order" button.
You'll then arrive at the final step, the order page, where you simply enter your details and follow the process, as well as entering the reference of the photo you've chosen in the "Order notes" box (under "Additional information") in the top right-hand corner. See screenshot below:

Your order is now complete.
On receipt of your order, we will send you an e-mail with a thumbnail of the image you have chosen, to avoid any possible errors in the choice of image.

For information, delivery is free for all orders with a delivery address in metropolitan France.
For other destinations, please contact us.